Privacy Policy

Last Updated: 15.10.2024

Soul Heart Haven is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit www.soulhearthaven,com, use our services, or interact with us.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you book a reading, sign up for a workshop, or contact us, we collect personal details such as your name, email address, phone number, and billing information.
• Usage Data: We collect information about how you use our website, such as your IP address, browser type, and pages visited through cookies and similar tracking technologies.

2. How We Use Your Information

We may use your personal information to:

• Provide and manage our services, including bookings and consultations.
• Send you updates, newsletters, and marketing materials (you can opt out at any time).
• Respond to your inquiries and provide customer support.
• Process payments and fulfill transactions.
• Analyze website traffic and improve our website and services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. We may share your information with trusted third-party service providers (such as payment processors or email marketing platforms) to help deliver our services. These third parties are required to handle your data in a secure and confidential manner.

4. Cookies

We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences and improve functionality. You can control cookies through your browser settings.

5. Your Rights

You have the right to:

• Access and Update Your Information: Contact us to update or correct your personal details.
• Opt-Out of Marketing Communications: You can unsubscribe from emails by clicking the "unsubscribe" link at the bottom of our messages.
• Request Deletion of Your Data: You may request that we delete your personal information from our records, subject to legal obligations.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be reflected at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Soul Heart Haven
soulhearthaven1@gmail.com